Privacy Policy

1. Introduction
Combat Nation LLC (“Combat Nation,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.combatnation.me), use our mobile applications on iOS or Android, attend or interact with our physical training facilities across the Middle East, or communicate with us by email, SMS, or other electronic means. By accessing any Combat Nation service or property, you agree to the terms of this Policy and consent to the collection, use, and sharing practices described below.

 

2. Consent and Updates
Your privacy matters to us. Please read this Policy carefully. If you disagree with any part of this Privacy Policy, we kindly ask that you discontinue using our website, mobile apps, or Club services. We may update this Policy from time to time to reflect changes in our practices or applicable regulations. When we do, we will revise the “Last Revised” date at the top. If the changes are significant, we will notify you via email or a prominent notice on our website before they become effective. Your continued use of our services after such notice constitutes your acceptance of the updated Policy.

 

3. Information We Collect
We collect information in several ways, depending on how you interact with Combat Nation:

• Information You Provide Directly: When you register for membership, book classes, sign up for events, or contact us, you provide personal details such as your name, postal address, email address, telephone number, date of birth, emergency contact information, chosen membership tier, and payment details (processed via secure, tokenized methods—we never store full credit card data). You may also submit health or fitness information if needed for class participation or personalised training plans.
   

• Automatically Collected Information: When you visit our website or use our app, we automatically gather technical data—including your IP address, browser type, operating system, pages visited, referring URL, device identifiers, and log‑in timestamps. We may use cookies, web beacons, and similar technologies (e.g., Google Analytics) to understand how you interact with our digital properties and to help us improve functionality, performance, and user experience.
   

• Club‑Specific Activity Data: At our physical facilities, we track attendance via RFID wristbands or mobile check‑in. If you opt into wearable device integration for heart rate monitoring or performance tracking during classes or strength workouts, we collect those metrics to enhance your training feedback. Participation in such programs is entirely voluntary and governed by your explicit consent.

 

4. How We Use Your Information
We use the information you provide to effectively manage your membership, schedule and confirm classes or private training sessions, grant access to our facilities, and support you throughout your training journey. It also allows us to process transactions related to membership plans, retail purchases such as uniforms, weapons, or apparel, and registrations for special events or certification programs. With your consent, we personalize our communications to share class recommendations, training tips, promotional offers, and important updates via email, SMS, or in-app messaging. Additionally, we analyze aggregated data to better understand how our community interacts with our website, mobile apps, and physical spaces, enabling us to continuously refine and enhance your overall experience. Your data also helps us uphold safety and compliance by enforcing our Terms of Use, preventing unauthorized access, detecting potential security risks, and responding appropriately to legal requirements or regulatory requests. Rest assured, we do not use your personal data for any other purposes without first obtaining your explicit consent.

 

5. Sharing and Disclosure
Combat Nation treats your personal data as confidential. We do not sell or rent your personally identifiable information to third parties for marketing purposes without your explicit consent. However, to operate efficiently and provide the best possible experience, we may share your information with a select group of trusted partners. These include third-party service providers who perform essential functions on our behalf, such as payment processing (e.g., Stripe), membership management platforms (e.g., ClubReady), email and SMS communication tools, analytics services, and IT hosting providers. Each of these entities is bound by contractual obligations to use your information solely for the purpose of delivering the services we’ve engaged them for.

If you choose to connect a wearable device or health app to our system, we will only share the data you authorize with those providers, and this sharing will be governed by their respective privacy policies. In certain circumstances, we may also disclose your personal data to comply with legal obligations, such as responding to court orders, regulatory inquiries, or official government requests. Additionally, in the event of a corporate transaction—such as a merger, acquisition, reorganization, or sale of assets—your information may be transferred as part of that process. In such cases, we will ensure that the new entity upholds the principles and commitments set forth in this Privacy Policy.

 

6. Data Security
We implement industry‑standard technical, administrative, and physical safeguards to protect your personal data. This includes encryption of data in transit (using TLS/SSL), secure firewalls, access controls, and regular security assessments. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. In the unlikely event of a data breach that compromises your personal information, we will notify you and any applicable regulators as required by law.

 

7. Cookies and Tracking Technologies
Our website and mobile app use cookies, web beacons, and similar technologies to collect information about user behavior and preferences. Cookies help us remember your settings, customize content, and analyze traffic patterns. Most web browsers automatically accept cookies, but you can typically modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may limit certain functionalities of our digital services.

 

8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access and Portability: Request a copy of the personal data we hold about you.

• Correction: Ask us to correct inaccurate or incomplete data.

• Deletion: Request the erasure of your personal data under certain circumstances.

• Restriction or Objection: Object to or limit our processing of your data, particularly for direct marketing.

• Consent Withdrawal: If you have provided consent (e.g., to receive marketing communications or integrate fitness data), you may withdraw it at any time.

To exercise these rights, please contact our Privacy Officer. We will respond to your request within the timeframe required by applicable law.

 

9. Children’s Privacy
Combat Nation’s services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will promptly delete it. Parents or guardians who believe their child’s data has been collected may contact us to request its removal.

 

10. International Transfers and Governing Law
Our headquarters and operations are based in the United Arab Emirates. To administer your membership and deliver our global digital services, your personal data may be processed and stored outside your country of residence. In such cases, we ensure that appropriate safeguards—such as standard contractual clauses—are in place. This Privacy Policy and any disputes arising under it are governed by the laws of the UAE. Any legal actions or proceedings shall be initiated in Dubai courts, with mediation or arbitration under DIFC‑LCIA rules where applicable.

 

11. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, enforce our agreements, and support our business operations. Once data is no longer required, we will securely delete or anonymize it.

 

12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please reach out to:

 

Privacy Officer
Combat Nation Martial Arts LLC
Unit A.101, Above Carrefour Market, Mirdif Hills Avenue Mall, Dubai, UAE

info@combatnation.me

 

We value your trust and are dedicated to safeguarding your personal information as you embark on your journey of discipline, power, and spirit with Combat Nation.